|Compatibility:||IdSurvey 6||IdSurvey 7|
With IdSurvey you can open a completed interview to edit and correct some answers. Restored interviews will start from the last question, then you can go back to a previous question and edit it. Once you are finished editing you can save the interview which will get the “Completed” status again.
Answers you edit will overwrite old answers.
To open a completed interview you have to enter the “Contacts Management” page, click on the “Actions” button of the contact and select “Open interview”. After you confirmed the action, the status of the contact will turn red. Click on “Actions” again and then on “Enable contact” to put it back in circulation.
With CATI, you can assign the interview to a specific interviewer or you can directly re-open the contact using the “Actions” button and then “Open with” > “CATI interface”.
To assign the appointment to a specific interviewer click on “Actions” and then on “Assign appointment”. Select the interviewer, the date/time and add notes.